How do I fix a bounceback problem? 

Here is the procedure for handling bouncebacks:

1. Contact the classmate at a different email address or by phone. Inform the classmate that his or her email address is bouncing.
2. When the classmate logs into the web site a copy of the bounce notice is displayed.
3. Classmate has the opportunity to enter an updated email address. If current email address is valid classmate may opt to keep current email address.
4. Classmate must click the link provided to send a verification email (this is to be sure email is actually getting through now).
5. Classmate must receive the verification email and click the link inside. The bounce problem is now solved and classmate can receive emails from the site again.

Classmates,

In order to ensure you receive important messages from our class web site, as well as messages sent directly to you from other Classmates, it's important you whitelist the email address noreply@classcreator.net (that's a .net, not a .com).

What is whitelisting? Whitelisting simply means you are telling your email program to accept all emails coming from our class web site and our Classmates. The technique for whitelisting varies by email program, but generally you will see the term "Whitelist", "Safe List", or "Safe Sender's List". This is where you want to be sure you have added the email address noreply@classcreator.net.

Class Creator, the system that helps us operate our class web site, uses the address noreply@classcreator.net when sending out email messages. Be assured that all emails sent through our site are valid — you will not receive spam email. Whitelisting noreply@classcreator.net is the single most important thing you can do to ensure you don't miss anything happening on our site or miss receiving your emails from your fellow Classmates.

Stop and take a moment to whitelist noreply@classcreator.net right now, and ensure you stay connected!