Login Problems

IF Your Login Ever Fails...

~ DO NOT keep trying different passwords! After multiple login failures, you will be permanently locked out until the site administrator has requested help from our host, Class Creator.
~ If your computer saved your login but you've changed your email address, just go with what your computer originally saved (your old email address is the same as a user name).
~ This is NOT the place to update your email address. Once you are logged in, you can change your personal preferences by following these instructions.

The Simple Fix:

  1. IF you never had your computer save your login information + Your email hasn't changed + You can't remember the password.
    • Go to the Home Page - at the top right, Click on 'SIGN IN'.
    • Below the field for your password, Click 'FORGOT PASSWORD'.
    • Follow the prompts to create a new password and LOG IN.
    • Before you do anything else, LOG OUT! 
    • LOG IN AGAIN - using your new password.
    • THIS TIME, if your computer asks to save this information, Click 'OK'.

Things get a lot more complicated if the simple fix didn't work.

To save time and get help quickly, contact the Site Administrator (Pam Douglas Zepp) via email at zepp.prd@gmail.com or ask for help at our FaceBook page CHS 1962.

Trouble Shooting on Your Own

Your user ID is based on the original email address you used to log in.

So if your email has changed, you must log in with your OLD email address. This is NOT the place to make changes. You can change it later - following the Instructions below.

Changing Your Email Address

  1. Once you are logged in, go to the Left side Menu.
  2. Scroll down to EDIT CONTANT INFO. Here, you can do the following:
    • Check your information and make any necessary changes. 
    • Scroll Down to the bottom of the page and click SAVE CHANGES.
    • Before you do anything else, LOG OUT
    • LOG IN AGAIN using your new Email or User ID.
    • THIS TIME, if your computer asks to save this information, Click 'OK'.
    • The next time you want to log in, your updated email address and password should be displayed for future successful logins.

zepp.prd@gmail.com or contact us on FaceBook at CHS 1962

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