Yahoo/AOL/Cox/ATT Family of Networks Email Status -- Updated Nov 18, 2024
Update Nov 18, 2024
We are seeing major improvements throughout the day today. It looks like sometime midday things started flowing well with all of our tests.
You may want to give it a few days before sending large group emails out as we are not certain if it is still making its way through their networks. I can tell you all of our tests completed as expected today.
Update Nov 16, 2024
We are still testing and monitoring. I'm not seeing the improvements yet, however, they did say it will take time to work through their system. We continue to report the results of tests to them and the last response they asked us to let them know if we were still experiencing issues as of the 19th so it sounds like this is a bit longer than the original 72 hours they stated.
Updated Nov 13, 2024 - Improvement expected over next 72 hours.
We received correspondence from Yahoo Postmaster today that the issue has been fixed on their end and that anyone experiencing this issue should start to see improvement over the next 72 hours as this adjustment makes its way through their network and extended family of networks.
Please give this update time to make it through their network before you send or resend messages. We tried to get feedback on if any pending messages would be delivered and based on what other group email systems are reporting they don't expect the prior messages to bounce or be delivered.
Please have patience over the next few days while this begins to clear as we don't want to overwhelm their system while they are working to get this update in place throughout their networks.
We will continue to monitor this matter at let you know if we receive any further updates. This is the first significant update where they have acknowledged an issue and stated that their engineers have made a fix and that fix is updating and they expect deliverability improvements over the next few days.
It is not necessary to continue to report this issue - we are aware and they are aware and have already made an adjustment to correct it. We will ask for further reporting if necessary after the 17th of issues are still occurring.
Jessica
Class Creator Support
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Updated Nov 9, 2024
In discussions with multiple group/mass email systems out there and many are having the same issues we are having with the Yahoo email system. Group emails were being delayed and now it appears they are not being processed (or delayed to a point it appears they are not being processed). Messages are not bouncing and not being delivered. This is not exclusive to us and indicative of a change in their system. We are part of their senders hub and do not see any specific changes they are requesting. We will continue to monitor the situation.
I add ATT network above as many of their email programs are also managed by Yahoo (ATT, Bellsouth, frontier, etc.)
We continue to report the issue and are ready to make any necessary changes if they provide us with any updated requirements.
